Frequently Asked Questions

We charge a non-refundable 10% damage waiver on all of our rental orders unless declined by the client if the order is under $200. This covers damage to items that occurs from normal use. This does not cover loss, misuse, or negligence. Examples of items covered: minimal broken glassware, minimal chipping on china, linen burns. Examples of items not covered: molded linen, wax on linen, non-returned items, excessive breakage from negligence.
**Your Event reserves the right to bill for any non-returned or damaged items, and can charge the card on file for the event. For more information see the Terms Contract.

We accept all major credit cards and checks for payment. The customer bears responsibility for a 3% processing fee on all major credit cards. Deposits are due at signing of the contract, with the remaining balance due one week prior to delivery date. We accept cash payments after having a minimum of 50% on a card.

You may cancel ONLY the tent and/or heater rentals up until day of the event; however, if you cancel these two particular items you will only be refund

1. Tent Sizing Chart
2. Table Sizing Chart
3. Linen Sizing